Privacy Policy

PRIVACY POLICY

1. Introduction
Welcome to Therapeutic Health (“Company,” “we,” “us,” or “our”). These Terms of Service
(“Terms”) and Privacy Policy (“Privacy Policy”) govern your access to and use of our website,
services, programs, and SMS/text messaging communications (collectively, the “Services”).
By using our Services, you agree to this combined Privacy Policy and Terms of Service.
If you do not agree, please do not use our Services. 

2. Information We Collect

A. Information You Provide
We may collect:
● Name
● Email address
● Phone number
● Mailing address
● Health-related information voluntarily submitted
● Appointment details
● Payment information (if applicable)
● Communications with our staff

B. Automatically Collected Information
● IP address
● Browser/device information
● Usage data
● Cookies and analytics data

3. How We Use Your Information
We use your information to:
● Provide services and support
● Schedule and confirm appointments
● Send service updates
● Respond to inquiries
● Send SMS communications (if you opt in)
● Improve our services
● Comply with legal obligations

4. SMS/Text Messaging Privacy & Consent
By providing your mobile phone number and opting in, you consent to receive SMS messages
from Therapeutic Health related to:
● Appointment reminders
● Service updates
● Account notifications
● Marketing or promotional communications (if separately opted-in)

5. SMS Data Collection

We collect phone numbers and message content for SMS
communications. Your phone number is used solely for delivering SMS messages related
to Therapeutic Health.

6. Opt-Out Mechanism

You may opt out of SMS communications at any time by replying
STOP to any message or by contacting us at info@therapeutic-health.com or (630) 537-0758.

7. Data Retention

SMS communications and associated data are retained for 90 days and then deleted, unless required by law.

8. TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA)
and maintain a list of numbers requesting not to receive marketing messages.

Message frequency varies depending on your interactions with us.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.

9. Information Sharing & Disclosure
We do not sell your personal information.
We may share information with:
● Service providers and subcontractors who assist in operating our business (such as
customer service providers, hosting providers, SMS aggregators, and payment
processors)
● Legal authorities when required by law
● Professional advisors

Required SMS Compliance Disclosure
All the above categories exclude text messaging originator opt-in data and consent; this
information will not be shared with any third parties, excluding aggregators and providers of the
Text Message services.
Text messaging originator opt-in data and consent will not be shared with any third parties,
excluding aggregators and providers of the Text Message services.

10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your
information. However, no transmission over the internet is completely secure.

11. Children’s Privacy
Our Services are not directed to individuals under 13 years of age. We do not knowingly collect
personal information from children.

12. Your Privacy Rights
Depending on your state of residence, you may have rights to:
● Request access to your data
● Request correction
● Request deletion
● Opt-out of marketing communications
To exercise rights, contact:
📧 info@therapeutic-health.com
📞 630-537-0758